Terms of Service

Effective Date: December 18, 2024

Welcome to First Responder Water Treatment (“we,” “our,” or “us”). By using our website, products, or services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully. If you do not agree to these terms, you may not use our services.

1. Services Provided

First Responder Water Treatment provides water pumps, water tanks, water treatment systems, and related services to residential, commercial, and municipal customers in Charlotte and Lee Counties, Florida.

2. Eligibility

By using our services, you affirm that you are at least 18 years old or have the consent of a parent or guardian. You also agree to provide accurate and truthful information during any interactions with us.

3. Payment Terms

  • Quotes and Estimates: All quotes provided are valid for 30 days unless otherwise stated.
  • Payment: Payments for products and services are due upon receipt of invoice unless otherwise agreed in writing.
  • Late Payments: Late payments may incur a penalty of [insert penalty rate, e.g., 1.5% per month] and may result in service delays or cancellations.

4. Warranties and Liability

  • Product Warranties: Manufacturer warranties apply to all products. We do not extend additional warranties unless specified in writing.
  • Service Warranties: We warrant our services against defects in workmanship for [insert warranty period].
  • Limitations of Liability: To the fullest extent permitted by law, our liability for any claims shall not exceed the amount paid for the service or product in question.

5. Cancellations and Returns

  • Service Cancellations: Services may be canceled with at least 48 hours’ notice without penalty. Cancellations with less notice may incur a fee.
  • Product Returns: Returns are subject to a restocking fee of [insert percentage] and must be initiated within 14 days of purchase. Products must be in new, unused condition.

6. Customer Responsibilities

Customers are responsible for:

  • Ensuring access to the property for service appointments.
  • Providing accurate water quality and usage information.
  • Following maintenance guidelines provided for equipment.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information.

8. Intellectual Property

All content on our website and in our materials, including text, graphics, logos, and images, is our property or used under license. Unauthorized use is prohibited.

9. Dispute Resolution

Any disputes arising from these Terms or our services will be resolved through mediation or arbitration in Punta Gorda, FL, in accordance with Florida state laws.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on our website and will take effect upon posting.

11. Contact Us

If you have questions or concerns about these Terms, please contact us at:

First Responder Water Treatment
Punta Gorda, FL
Phone: (941) 676-0198
Email: [email protected]

By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.